J. A. ROBY INC. is recognized for the quality and performance of its products and is proud to offer one of the best warranties in the industry. To learn more about the terms of our limited lifetime warranty, see your User Manual at WARRANTY page.
To activate your J. A. ROBY INC. Limited Lifetime Warranty, please complete the following form.
* Field required
About you
First Name* Last Name*
Address 1* Address 2
City* Province / State* --- Province / State selection--- Alberta British Columbia Manitoba New Brunswick Newfoundland And Labrador Nova Scotia Northwest Territories Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon Alabama Alaska Arizona Arkansas California Colorado Connecticut Washington, DC Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming
Zip Code or Postcode* Phone* (ex. 418-828-0155)
Email*
About J. A. ROBY INC.
The model name is printed on the right of the certification plate located at the rear of the appliance. The serial number is printed below beginning with the letters WH-
Model* - AUSTER LOO MISTRAL MOUSSON PAMPERO SIROCCO APOLLO APOLLO-R APPOLO-R LX ATM 2500 ATM 2500 LX ATM 2500 PLUS ATM 2500 PLUS LX ATMOSPHÈRE 3.0 ATMOSPHÈRE 3.0 PLUS BLACK ANTARES CHROME ANTARES FORGERON FORGERON HH FORGEUR Forgeur R Forgeur R LX HUBBLE HUBBLE-R HUBBLE-R LX MAGELLAN MAGELLAN LX MAGNUM MAGNUM LX MASTER MASTER LX MESSENGER MESSENGER LX PIONEER POLARIS POLARIS TOR ROBY 2500 ROBY 2500 LX SCORE SIRIUS BLACK SIRIUS CHROME TISON ULTIMATE ULTIMATE TOR VEGA VEGA CLASSIC GRIZZLY TOR ULTF 2 500 F LX 2500 F CENTAURI CHIEF CHIEF TOR CICERO CICERO LX COCINERA COOK COOK LX CUISINIERE CUISINIÈRE 3.0 CUISINIÈRE 3.0 TOR CUISINIERE HH CUISINIERE LX CUISINIÈRE LX 3.0 CUISINIERE SE CUISINIÈRE SE 3.0 CUISINIERE TOR CUISTOT ELDA EXO FERRONNIER FORGERON COOKSTOVE FORGERON COOKSTOVE TOR FORNELLO GEMINI GEMINI-R GEMINI-R LX KOCHER KOMFYR KOMFYR LX KOUZINA KOUZINA LX KUCHENKA KUCHENKA LX MARMITON MARMITON LX MICHIGAN MICHIGAN LX NEWTON NEWTON LX RIGEL BLACK RIGEL CHROME ROBY 2500 CUISINIERE ROBY 2500 CUISINIERE LX STRATO Black outdoor fireplace stainless steel Outdoor fireplace stainless steel ALBATROS ATF727 ATFM ATHOS ATMOSPHERE ATMOSPHERE BMR ATMOSPHERE DECO WITH OVEN ATMOSPHERE FOOD WARMER ATMOSPHERE WITH OVEN AZTEC AZTEC INOX BIG JOE BLACK TOP AZTEC ETNA EVOLUTION EVOLUTION 2113 FOGO FOGO 2 FOGO 2 STAINLESS STEEL FOGO STAINLESS JOE JUNIOR 10 JUNIOR 8 KILAUEA KILAUEA 2 KILAUEA 2 STAINLESS KILAUEA STAINLESS LAGUNA LAGUNA STAINLESS MAYA MAYA INOX MYSTERE MYSTERE CLASSIC WITH OVEN MYSTERE CLASSIQUE MYSTERE DECO WITH OVEN MYSTERE WITH OVEN OASIS OLYMPIEN OLYMPIEN DECO PORTHOS PORTHOS BBQ PRINCESSE PRINCESSE RUSTIQUE ROI BBQ STAINLESS STEEL TOP AZTEC SUROIT TAAL TEMPLE TRIDENT TRIDENT STAINLESS ULTIMATE ULTIMATE B VESUVE VESUVE STAINLESS VIGIE VULCAIN VULCAIN DECO WITH OVEN VULCAIN OIL STOVE VULCAIN WOOD STOVE Serial #*
Date of purchase* - Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec - 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 - 20242023202220212020201920182017201620152014
About your dealer
Dealer name* City*
Province / State* --- Province / State Selection--- Alberta British Columbia Manitoba New Brunswick Newfoundland And Labrador Nova Scotia Northwest Territories Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon Alabama Alaska Arizona Arkansas California Colorado Connecticut Washington, DC Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming
Are you satisfied with your dealer?* yes no
If no, why
Short Survey
What motivated your purchase?* - New home Remodeling / addition Replace older unit Emergency bakcup Energy saving Other Where did you install your J. A. ROBY INC. appliance?* - Living Room Family Room Basement Bedroom Diner Room Kitchen Other
How else do you heat your home?* - Electric Baseboard Oil Forced Air Electric Forced Air Gas Forced Air Fireplace Gas Fireplace Woodstove Other
Where did you hear about J. A. ROBY INC.?* - Newspapers ad, Magazine Newspapers flyer Radio ad Television ad Internet Family or friend Other
What was important when choosing your hearth product?*
Price Not Applicable Somewhat Important Very important Brand Name Not Applicable Somewhat Important Very important
Quality Not Applicable Somewhat Important Very important Heat Ouptut Not Applicable Somewhat Important Very important
Ability to customize the look Not Applicable Somewhat Important Very important Efficiency Not Applicable Somewhat Important Very important
Warranty Not Applicable Somewhat Important Very important Local Service Not Applicable Somewhat Important Very important
